Job description

BOUT THE ROLE:

Our store associates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. They are constantly learning, supporting their team across all departments, and contributing to an overall fun store culture!

ROLE RESPONSIBILITIES:

• Greet everyone and proactively approach customers to support their shopping experience
• Serve as primary customer service provider at the front end and liaison between customers and management
• Ensure customers receive outstanding service by adhering to and enforcing customer service programs
• Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions
• Uphold company standards for merchandise presentation of the best brands in sporting goods
• Promote company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.)
• Create an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect
• As business needs arise, other tasks may become necessary to support the team and the store

Qualifications - External

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like at Public Lands. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

REQUIRED QUALIFICATIONS:

• Flexible availability - including nights, weekend, and holidays
• Prior retail sales, cashier, or customer-focused experience preferred

All Teammates are required to adhere to all safety policies and procedures.

Public Lands is an Equal Opportunity Employer Committed to Inclusion and Diversity.

At Public Lands, we exist to celebrate and protect public lands for all. We believe these national treasures are meant to be explored, protected and celebrated so they may live on for generations. With this in mind, we seek to empower the passionate, to guide the curious and to celebrate the courageous on their journey to thrive outside. Our mission grounds us in the communities we serve and drives our commitment to inspire and enable a diverse community of people to experience the profound power of the outdoors, either in their backyards or in our nation’s public lands. We are also committed to our unmatched set of standards for environmental practices.

At the core of our brand is a dedication to provide products and experiences to any explorer in an effort to grow the number of people who love and seek to protect our public lands. We are driven to meet each explorer where they are in their journey, and to do it with an unapologetic commitment to style, quality and service. Our retail locations are designed to inspire and fuel a need to get outside. Our team lives and breathes for their next adventure, no matter how big or small. We are outdoor humans – connected by a common passion, shared experiences and style that is all our own.

Job Type: Full-time

Pay: $18.50 - $24.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Melville, NY 11747: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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