• General knowledge of management principles.
• Special knowledge of behavioral modification
• Special knowledge in the care and needs of the emotionally challenged population.
• Excellent emotional intelligence and interpersonal skills
• The ability to supervise others, manage and prioritize multiple tasks.
• The ability to design, implement, and monitor systems.
• Excellent communication and listening skills.
• Good conflict resolution and crisis management abilities.
• High levels of patience, empathy, and respect.

• Strong written and verbal communication skills
• Active listening skills are required.
• Ability to comprehend, plan, direct and coordinate activities to meet overall program standards as directed by Senior Residential Housing Manager.
• Must be able to work effectively with clients, their families, outside agencies and other members of the staff.
• Must be able to maintain confidential client and personnel information.
• Demonstrates patience and empathy.
• Exhibits strong organizational skills.
  Maintains friendly and outgoing demeanor.
• Possesses excellent interpersonal and conversational skills.
• Demonstrates knowledge of the rules and guidelines of the respite program.
• Possesses excellent problem-solving and conflict resolution skills.
• Remains calm during stressful situations.
• Recognizes the basic symptoms of mental and emotional disorders.

• Assisting residents with their daily personal tasks.
• Ensuring that residents abide by program rules and policies.
• Organizing and facilitating group activities.
• Supervising residents and ensuring their safety.
• Providing residents with community resources.
• Fulfilling any reasonable requests made by residences.
• Working as a team to ensure residents receive the best quality of life possible.
• Updating and maintaining reports on each resident.
• Assure adequate supervision and assistance of individual receiving services at all times, i.e.: personal
• Follow established safety precautions in the performance of all duties.
• Wash hands before and after performing any service for the client.
• Assure nutritious meals are available to the individual.
• Assist program coordinator and parent/guardian in developing and implementing Habilitation Plan for the person receiving services.
• Assure medications are available and taken as prescribed, when necessary, only as the program coordinator has determined. Otherwise, the provider administers no medication.
• Assist the individual with scheduling, arranging or providing accessible services.
• Keep progress notes that reflect the goals and objectives.
• Adhere to all policies and procedures of PHRI.
• Provide required documentation in a timely manner, i.e.: timesheets, care provider reports.
• Maintain a good working relationship with family of individual for which you are providing services, and with the program manager.
• Meet on a regular basis with your immediate supervisor.
• Work only hours as scheduled and notify your supervisor of any necessary changes.
• Attend training and meetings as requested by supervisor.

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma or GED required.
• Bachelor’s Degree in Social Work or related field preferred.
• Work experience in counseling, social work, or group home preferred.
• Job-specific training required prior to start date.

AAP/EEO STATEMENT

It’s the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic formation, marital status, status about public assistance, veteran status, or any characteristic protected by federal, state, or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodations for qualified individuals with disabilities.