Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: an opportunity to build a lifelong career with global potential and a real sense of pride in work well done. We have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998. Here in Washington DC, dignitaries, royalty and celebrities who regularly travel to the nation’s capital know that Four Seasons Hotel Washington, DC, with its enviable location in D.C.'s chic Georgetown neighborhood, is simply the best hotel in the city.

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If you would like to join us and be part of one of America's top hotel groups and the ONLY Five-Star, Five-Diamond hotel in Washington DC , this might be your opportunity!

The Opportunity:

The Four Seasons, Washington D.C. is currently looking for a Detailed and Engaging Reservation Agent to join their DC Team. The CORE Agent is responsible for selling the hotel, providing information to prospective guests and coordinate details of each reservation to ensure the guest’s satisfaction. This individual responds to a wide variety of guest requests by accurately assessing the guest needs and requests, and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Qualifications:

• College education or equivalent experience.

• One to two years of Front Desk or Reservations experience at a luxury property

• Strong guest service experience

• Ability to work well and maintain organization in a fast paced environment

• Requires knowledge of the ability to operate computer equipment.

• Excellent ability to read and speak and write English.

Visa Requirements:

US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

Some Benefits Four Season Employees enjoy:

• Ability to experience our hotels as a guest through the complimentary room program
• Medical, Dental and Vision Insurance
• 401(k) Retirement Matching Plan
• Highly competitive salaries and incentives
• Educational assistance programs, as well as in-house training workshop for all employees.
• Complimentary Life insurance
• Vacation & Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our Human Resources Office at 650-470-2857.