Job description
Overview:
The Repair Shop Mechanic manages the small engine repair shop within a Rural King store. This person processes all work orders for customer repairs, services and repairs equipment, orders parts, and files warranty claims.
Responsibilities:
- Provide high-quality repair services on all work orders.
- Initiate outstanding sales and service on all work orders.
- Ensure exceptional safety of equipment & tools as well as cleanliness of the shop.
- Responsible for completing all warranty paperwork in a timely manner.
- Responsible for special order parts for all work orders.
- Responsible for completing service work in a timely manner.
- Provide safe environment by keeping work areas clean & organized.
- Use general equipment.
- Help drive company initiatives, such as Rural King’s Harvest Card Program, Customer C.A.R.E., RK Plus Protection Plan.
- File paperwork quickly and accurately.
- Ability to sit/stand/walk for long periods of time.
- Frequently operate keyboard to enter in information.
- Ability to verbally communicate effectively with customers and co-workers (in-person and via electronic devices).
- Ability to move up to 20 pounds repetitively and 21-50 pounds intermittently.
- May be required to cross train and perform other duties.
- Expert mechanical abilities in small engine, diesel, and hydraulic systems.
- Ability to work independently without supervision.
- Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
SUPERVISORY RESPONSIBILITIES
- None
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
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