Our Mortgage Servicing platform has continued to grow by focusing resources on excellent execution of our key competencies, including customer service, delinquency management, default management, loan administration, analytics and investor reporting – all while preserving home ownership and providing world-class servicing. We’re always building our mortgage business with our customers in mind.

What We Offer:

• Comprehensive healthcare plans for you and your family.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
• Educational Reimbursement.
  

JOB DESCRIPTION:

The Property Preservation Specialist will coordinate and facilitate all activities related to the preservation of abandoned properties serviced by CMS, making certain they are quickly secured and remain protected during the default and foreclosure process. Partner with teammates and Vendor(s) to ensure needs are fulfilled timely and in accordance to department protocol. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Swift processing of incoming email and phone calls from Vendor(s) and business partners
• Loan reviews to identify Vendor or Mortgagee neglect
• Repair authorizations within authority limits
• Escalations and ad hoc requests
• Intake processing of City Citations and resolution follow up
• Review and reconciliation of control reports to ensure data integrity and servicing tolerance
• Assist with the development and implementation of departmental policies and procedures.
• Bid processing. Validate that bids are reasonable, justified and necessary for conveyance.
• Assist in processing excessive work flow and special projects.
• Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities.
• Perform other duties as assigned.
  

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:

• Knowledge of Microsoft Suite required.
• Knowledge of investor/insurer guidelines.
• Knowledge of relevant and industry-specific computer software packages preferred.
• Ability to understand complex problems and to collaborate and explore alternative solutions.
• Ability to make decisions that have moderate impact on the immediate work unit.
• Ability to organize and prioritize work schedules of others on a short-term basis.
• Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
  

EDUCATION, EXPERIENCE AND/OR LICENSES:

• High school diploma or equivalent required; Bachelor’s degree in related field preferred.
• One (1) to two (2) years of related experience in default required.
  

EEO/AAP Employer