Release of Records Specialist

This is a remote position with the option of a 9/80 flex work schedule.

Summary

Manages all release of records requests for the agency.

Primary Duties

• Process all incoming Release of Information Requests for the entire agency.
• Reviews all requests for information for proper authorization.
• Responds to requests that are not HIPAA compliant.
• Tracks all requests, implements systems for performing quality checks.
• Ensures all requests for information are answered within the established time requirements.
• Processes all subpoenas, in accordance with HPAA regulations, state and federal regulations.
• Answers questions regarding HIPAA regulations from staff.
• Provides training on release of information processes as needed.
• Handles all inquiries regarding record requests.
• Liaisons with business associate(s) for processing third party request for information.
• Verifies patient identity, confirms authorization validity; ensures requesting party has legal right to request PHI.
• Promotes quality improvement, staff and patient safety, and cultural diversity through job performance and department operations.
• Maintains knowledgebase related to regulations, guidelines and standards.
• Protects and safeguards patient rights to privacy by ensuring only authorized individuals have access to medical records in compliance with requests, authorization, HIPAA statues, and company policy.
• Collaborates closely with other departments within the agency; consults with Program Leadership as needed.
• May attend court hearings for the purpose of transporting records in compliance with regulations.
• Participates in the investigation of all reports of HIPAA breaches and recommends plan of correction.
• Must be familiar with all Federal and State privacy and security laws, regulations and requirements.

Position Requirements

• At least an AA degree, BA preferred
• At least 2 years of experience in the field of record requests and release of information
• Meticulous attention to details to ensure accuracy and completeness of agency records
• Ability to juggle multiple deadlines
• Very clear oral and written communication skills
• Demonstrates strong customer-service oriented interpersonal skills
• Certification/documentation as a Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification (preferred) preferred
• Knowledge of Federal, state, local laws and regulations governing behavioral health
• Knowledge of principles, practices and legal requirements related to HIPAA