Job Location: This position will be located at Springfield, MO.

Why you’ll love this position:

The Section for Long-Term Care seeks to help protect the health and safety of elderly and disabled individuals residing in long term care facilities. This professional position serves as both a member of a multi-disciplinary team to survey long-term care facilities for compliance with state and federal regulations, and as an independent complaint investigator. This position will qualify for telecommuter status once training is complete.

What you’ll do:

• Conduct surveys, licensure inspections, complaint investigations, and other activities as assigned and in accordance with federal and state policies and procedures..
• Monitor care provided to individuals residing in long term care facilities to ensure the quality of life and quality of care received meets state and federal regulatory standards.
• Communicate information, both verbally and in writing, in a manner that is understandable, legible, professional, courteous, respectful and consistent with regulatory requirements. Perform duties in a manner that is respectful of individual's space and preferences.
• Attend scheduled team meetings, assume a fair share of the workload, and accept on-call duty as assigned on weekends and holidays on a rotating basis, which may require a visit to a facility to investigate a high priority complaint during the on-call time.
• Present relevant information necessary to identify regulatory violations and determine compliance as a team. Ensure deficiencies cited are based on facts, include more than one source of evidence whenever possible, and clearly support the regulation cited.

All you need for success:

Minimum Qualifications

• Strong computer skills with the ability to learn new programs
• Excellent oral and written communication skills and customer service skills with residents, providers, and the public is an essential component of this position.
• Candidates must submit official college transcripts. Candidates must meet the qualifications for a Registered Nurse (available at https://oa2.mo.gov/personnel/careers/direct-health-services/nursing

If you have questions about this position please contact:

Ruth Tuttle, Regulatory Compliance Manager, Ruth.Tuttle@health.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.