Job description
Regional Field Engagement Manager
Wireless Vision, LLC – A T-Mobile Premium Retailer
Overview:
With a direct line reporting to the Field Director of People & Engagement, this position will have a
dotted line to the Regional Director of Sales and Operations (DOSO). This role will partner with
DOSO on all Human Resources matters and act as the primary HR contact for employees and
managers within the assigned region. The Regional Field Engagement Manager will participate in
multiple areas of a fast-paced HR department. Some of these include, but are not limited to,
recruiting administration, benefits, compensation, onboarding, employee movement, employee
relations, performance management, and building a strategic partnership with local management.
Responsibilities:
federal, state, local and international laws as well as company policies.
but not limited to sexual harassment, discrimination, ADA, FMLA, Wage and Hour, EEOC, DOL.
Required Skills/ Abilities:
Wireless Vision, LLC – A T-Mobile Premium Retailer
Overview:
With a direct line reporting to the Field Director of People & Engagement, this position will have a
dotted line to the Regional Director of Sales and Operations (DOSO). This role will partner with
DOSO on all Human Resources matters and act as the primary HR contact for employees and
managers within the assigned region. The Regional Field Engagement Manager will participate in
multiple areas of a fast-paced HR department. Some of these include, but are not limited to,
recruiting administration, benefits, compensation, onboarding, employee movement, employee
relations, performance management, and building a strategic partnership with local management.
Responsibilities:
- Responsible for administering human resource related duties and managing employee relation
federal, state, local and international laws as well as company policies.
- Handle employee relations issues and make recommendations to resolve concerns and/or
but not limited to sexual harassment, discrimination, ADA, FMLA, Wage and Hour, EEOC, DOL.
- Participate in developing and revising policies, practices and procedures as needed.
- Responsible for communication of all HR policies, procedures, and initiatives to market leaders.
- Partner with Regional leader to identify and address issues affecting employee retention.
- Assist with implementing and executing recruiting strategy
- Consult with managers to discover staff requirements and specific job objectives
- Promoting open positions on job boards and social media platforms
- Facilitating job offer and new hire process for assigned region
- Review and advise on pre-employment and background screening results
- Participate in multi-unit leader level interview and selection process
- Review and coordinate the processing of various HR forms/paperwork including employee
- Maintains confidential information and proprietary reports.
- Works directly with associates to create an employer-of-choice environment.
- Provide coaching to field leadership on associate relations issues to ensure that associates are
- Participation in assigned projects and facilitation of HR training sessions.
- Attend Regional Summits and leadership meetings
- Develop an in-depth understanding of the Wireless Retailer business and ensure that HR
Required Skills/ Abilities:
- Must be able to work in fast-paced, detail-oriented environment and prioritize workflow
- Must live within the Region in which they support
- Bachelor’s degree in Human Resources or equivalent work experience
- Minimum of 2-3 years of HR experience.
- Excellent communication skills, written and oral
- General understanding of all major US federal employment laws (Title VII, ADA, FMLA, USERRA,
- Solution focused. Think unconventionally.
- Familiarity with Applicant Tracking System preferred JobVite
- Analytical mindset with the ability to interpret data.
- Strong working knowledge of business tools and metrics.
- Attention to detail and strong writing capabilities.
- Excellent time-management skills that include professional follow-up and follow-through skills.
- Strong work ethic and desire to achieve results.
- Customer focused, and servant leader mind set.
- Professional and strong understanding, use, and technical use ability of Microsoft Office
- Legally authorized to work in the United States for any employer, without restrictions.
- Ability to travel up to 30%, travel within assignment with overnight stays required, as necessary.
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