Job description
The Referral Specialist is responsible for seeing that timely specialist/procedural referrals are made which follow that patient’s insurance and referring provider’s specifications.
Qualifications:
- Understands and has the ability to demonstrate the importance of exemplary customer service.
- Ability to exercise critical thinking skills, multi-task, take initiative, and take ownership to follow through with responsibilities according to established policies and procedures.
- Ability to work cooperatively as a productive member of a team.
- Ability to use multi-line phone system, computer systems, and general office equipment.
- Ability to type proficiently and understand the keyboard. Trustworthiness and accuracy in money-handling.
- Ability to adapt to change and new technologies to perform successfully.
- Ability to comply with HIPAA laws and accreditation requirements.
- Ability to correspond and access databases preferred.
Family Health Care is an Equal Opportunity Employer.
Family Health Care requires all team members, including temps, contractors, interns, residents, students, etc., to receive the COVID-19 vaccinations subject to certain exclusions. Family Health Care is committed to granting reasonable accommodations in accordance with applicable laws.
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