Job description

Fellowship Senior Living, Basking Ridge, NJ
Part-time - Every Other Weekend from 7a-2p

Position Summary:
Serves visitors by greeting, welcoming, and directing them appropriately; maintains security and telecommunications systems. Exercises good judgment when responding to situations that may arise. Maintains a positive image and professional work relationship with residents, clients, family members, team members, and all those we care for and serve.
Essential Functions:

• Greets and directs visitors while monitoring access and maintaining security by following established procedures.
• Promptly and courteously answers and directs all calls. Responds to inquiries, gives direction and provides assistance as needed.
• Keeps informed of company policies and procedures, answers related internal and external questions.
• Promotes positive client/resident relations for all customers by providing prompt, courteous and efficient service.
• Demonstrated ability to communicate with residents, clients, family members, visitors, those seeking our services, and team members clearly and respectfully.
• Displays behavior that supports Fellowship’s mission, vision, values, policies, and Fellowship Spirit; consistently performs position responsibilities in a professional and ethical manner.

Job Requirements:

• Customer service experience, preferably in long term care or health care setting.
• PC literate, MS Office Suite.
• Organized and able to multi-task in a fast-paced atmosphere. Must effectively prioritize tasks and complete them under time constraints.
• Strong interpersonal skills to effectively communicate and collaborate with, and respond to the instructions and requests from a diverse group of clients/residents, visitors and team members and to provide information with courtesy and tact.
• Ability to function independently, have flexibility, and demonstrate personal integrity when interacting with clients/residents, families, team members, and others.
• Ability to respond to and work with a mature resident population, creating a warm, caring and supportive environment for the enjoyment of the on-campus and off campus clients and to promote this philosophy to all team members.

Benefits Incentives:

• 401K Retirement Plan
• Team Member Recognition Programs
• Anniversary Awards
• Holiday Recognition Awards
• Resident-funded Holiday Bonus*
• Subsidized Meals in our Bistro
• Credit Union Memberships
• On-site Fitness Center Swimming Pool and more!

EOE/AA

Fellowship Senior Living supports a work environment where diversity, integrity and excellence are embraced, family is valued, and Fellowship Spirit is strengthened.

As COVID-19 continues to impact the world, we have implemented processes and procedures to prevent the spread of COVID-19 within our Fellowship Senior Living community. We provide personal protective equipment (PPE) such as gloves, masks, gowns, and hand sanitizer to all team members; conduct daily temperature checks and provide socially distanced workspaces, as permitted.

Because the health and safety of our team members and all those we care for is our top priority, our team members are vaccinated and have received their booster. We strongly believe that getting vaccinated and following CDC’s recommendations offer the best protection. Pursuant to our COVID-19 mitigation protocols, team members must be fully vaccinated, upon commencing employment, subject to legally required exemptions. A booster shot, when eligible, is required for continued employment.

EOE

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Application Question(s):

• Experience working as a receptionist in a Senior Living Community?

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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