Job description

Summary: Perform as a receptionist and switchboard operator and to perform some clerical tasks. Position includes significant contact with the public. Assure compliance with all hospital policies and procedures and regulatory and accreditation requirements regarding quality assurance, safety, environmental, infection control, and with all regulatory and accreditation requirements.

Essential Duties and Responsibilities include the following:

• Receive all incoming telephone calls and route appropriately.
• Accurately record and distribute messages for all Hospital staff.
• Distribute mail into mail slots.
• Greet Visitors, ascertain their needs and direct them accordingly.
• Answer questions with Hospital policies governing the release of patient and proprietary information.
• Complete admissions/pre-screening of patients and verify accuracy of information.
• Prepare and complete patient consent forms
• Verify health insurance coverage
• Scan insurance and identification cards into patient EMR
• Complete step-down’s/transfers/program changes in patient EMR
• Other related duties as assigned.

Knowledge and Job Skills:

• Proper and efficient operation of switchboard and paging equipment.
• Excellent oral and written communication skills.
• Knowledge of Hospital departments and their function.
• Knowledge of Hospital policies governing the release of patient and proprietary information.

Position Requirements:

Education: High school diploma or recognized equivalent (GED) required.

Experience: One-year experience in a customer service position, preferably in a Hospital required.

Experience in operation of switchboard and paging equipment preferred. Experience with computer data entry necessary and electronic medical records a plus.

Insurance offered for Full Time Shifts

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Healthcare setting:

• Rehabilitation center

Medical specialties:

• Addiction Medicine

Schedule:

• 8 hour shift
• Day shift
• Morning shift
• Weekend availability

Application Question(s):

• Here is the shift we are looking to fill:

8am-4pm PT 24 Hrs Thurs-Sat

Can you work this shift?

Education:

• High school or equivalent (Required)

Experience:

• Computer skills: 1 year (Required)
• Medical Receptionist: 1 year (Required)

Work Location: One location

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