Job description

Job Title: Medical Receptionist

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Company: *Southern California Food Allergy Institute

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Location: * Vista, CA

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Hours: * Full Time; Non-Exempt; M-F 7:45AM-5PM (Onsite)

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Who We Are: *

Founded in 2015, the Southern California Food Allergy Institute (SCFAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment among the pediatric population. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of SCFAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely.

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Why SCFAI?*

The Southern California Food Allergy Institute is home to many innovative thinkers, problem solvers, and passionate leaders. The work we do is truly life-changing for our patients and their families; each member of our team will experience how their role supports our mission! SCFAI provides a challenging and rewarding environment where employees’ talents are leveraged, ideas are encouraged and growth is always inspired.

SCFAI currently employs over 170 employees! Our diverse team includes roles such as: Physicians in the specialties of Pediatrics, Pulmonary, Allergy, Emergency Medicine, and Immunology, as well as Nurse Practitioners and Physicians Assistants, and a PhD level research team. In the food allergy world, the growth of SCFAI is unique in reflecting the effectiveness of its treatment approach and the supportive environment fostered by its team of professionals.

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Who Are We Looking For?*

We are looking for a dynamic, empathetic and flexible Medical Receptionist that will enjoy working in a pediatric clinic. They must be able to work in a fast paced, dynamic work environment.
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Benefits: *

• Health Insurance
• Vision Insurance
• Dental Insurance
• PTO Days
• Paid Holidays
• 401K Plan (matched)
• Professional Development
• Paid Training
• Company Sponsored Events
• Competitive Rates
• Paid Family Leave
• Growth Opportunities

Essential Functions:

• Provide a high level of customer service.
• Act as a liaison between patients’ and clinical staff.
• Answer phones and greet incoming patients and visitors.
• Perform patient registration.
• Act as a resource for patient concerns and/or questions.
• Coordinate with office staff for timely care of patients.
• Cross-train and help as needed in other departments (i.e. scheduling, medical records, etc).

Qualifications:

• High School Diploma or equivalent required
• 2 years experience in a front desk/office position in a clinical (MD clinic, Pediatric clinic, Family clinic, hospital) environment required.
• Experience in Allergy/Immunology and Pediatrics preferred.
• Strong verbal/written communication skills.
• Proficient in MS Office.
• Experience with appointment scheduling required.

SCFAI provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. SCFAI is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

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Please note that SCFAI has adopted a mandatory COVID-19 vaccination policy for all employees. We believe this approach to be most effective in ensuring the continued safety of our team and our patients, and congruent with the local and national guidance provided to workers within the healthcare industry. Should you choose to join the organization, you will be required to submit appropriate documentation within the first 45 days of employment. SCFAI will make reasonable accommodations due to disability or religious reasons, as required by law. Temporary deferrals may also be requested (i.e. pregnancy or recent COVID-19 illness)._

Job Type: Full-time

Pay: $18.00 per hour

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