Job description
We are seeking a highly motivated, outgoing, detail-oriented Receptionist, to join our growing team in Wappingers Falls, NY.
As theReceptionist,you will be responsible for providing customer, clerical, and operations support. Thisincludes answering phones promptly, operating a multi-line phone system, screening incoming calls & leads, next-level client care, staff support, data entry, and other customer service functions as needed. Increasing responsibilities and promotion opportunities are available for stellar employees!
Hours: Monday- Friday from 8:30am- 5:00pm sun, rain, sleet, or snow! We are a full-service company operating year-round. We are looking for a reliable candidate to join our team.
Pay & Perks:Hourly Rate of $18.00. Neave Group Outdoor Solutions also offers employer-contributed health benefits, paid time off and more!
What you will do as the Front Desk Receptionist:
- Pleasantly answer all incoming calls utilizing a multi-phone line phone.
- Assist in lead screening, vetting, & thorough follow-through of detailed vetting process as set by the Customer Service Manager
- Utilize & maintain CRM software (Customer Relationship Management software) with detail & accuracy
- Work closely with the Director of Marketing & Customer Service to ensure excellent client care and accurate lead tracking
- Work closely with Customer Care Representative to assist in client support and problem resolution
- Work closely with Chief of Staff to ensure smooth day to day operations in the corporate office, assisting as needed
- Provide next-level service to clients, staff, and vendors
- Organize and maintain department files, spreadsheets, software programs, and databases; heavy computer/data entry
- Assist in the processing of contracts, credit cards, and work orders.
- Organize, place and process companywide supply orders
- Maintain clean, welcoming, and well-stocked Main Office & Kitchenette
- Publish bi-weekly corporate flyer promoting teamwork, morale, and notifying staff of company news
- Cross train - work as support staff for each department during varying busy seasons
- Maintain & renew business licenses, track continuing education needs
Join our team, apply today!
To learn more about us go to:www.neavegroup.com
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