Job description

Mckenna Volkswagen Cerritos is looking for an experienced full time Receptionist to join the team at our beautiful, award-winning dealership located in Cerritos. This position will be full time up to 40 hours. This is a great opportunity for a motivated individual with a passion for customer service who is looking for a full-time job. We offer a fun and exciting work environment.

Summary: Greets customers, vendors, job applicants and other visitors, and arranges for transportation services when needed.

Essential Duties and Responsibilities include the following:

• Professionally administer all incoming calls
• Ensure phone calls are redirected accordingly
• Greet and direct guests in a professional, friendly, hospitable manner
• Open and close customer area (unlocking/locking doors, opening/closing blinds, turning on/off lights)
• Type memos, correspondence, reports, and other documents
• Perform a variety of clerical duties and other duties as assigned

Qualifications/Requirements:

• Excellent phone etiquette
• Customer-service driven
• Excellent verbal communication skills
• Punctual
• Able to work with minimum supervision
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Able to multi-task
• Professional appearance

Education/Training/Experience:

• High School Diploma or GED preferred
• One year of receptionist, customer service or similar experience preferred

Physical Demands:

• Must be able to remain in a stationary position 100% of the time.
• The person in this position needs to occasionally move about inside the dealership and the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
• The person in this position frequently communicates with customers. Must be able to exchange accurate information in these situations.
• Occasionally ascends/descends stairs to activate the lights and ceiling fans.
• Must be able to detect employees, customers, vendors, job applicants and other visitors.
• Occasionally moves equipment weighing up to 25 pounds across locations for various showroom needs.
• Constantly works in showroom and office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

McKenna is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Job Type: Part-time

Pay: From $16.00 per hour

Schedule:

• Evening shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Cerritos, CA 90703: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Front desk: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Work Location: One location

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