For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.

TCI is expanding our team and looking for a PTO (Power Take-Off) Specialist to support the St. Louis Metro Area market! The PTO Specialist helps keep things going as our in-house expert on mobile hydraulic systems to provide technical support and solutions for our customers and service technicians. He or she is responsible for designing and troubleshooting all aspects of PTO systems, hydraulics, valves, and components.

This role is a Corporate position that can be based in any of our St. Louis Metro area locations including St. Louis or Foristell, MO or Troy, IL.

CORE RESPONSIBILITIES:

• Provide technical support and PTO repair or service options to customers with a positive, solutions-focused outlook via phone or email communication.
• Record customer information, secure necessary parts, and prepare estimates for jobs.
• Receive inbound orders and pull part orders and monitor throughout the delivery process.
• Monitor PTO parts inventory and return obsolete, damaged, or incorrect parts to vendors, including following through with applicable credits or warranties. Notifies management of any issues.
• Promptly assist team members and customers on correctly identifying parts and accessories for hydraulic application of individual customer vehicles.
• Collaborate with vendors to achieve competitive pricing, unique quotes, and information updates in their dealer management system.
• Promote PTO sales within AOR in conjunction with corporate parts team, OPS, and parts sales.
• Safely and responsibly utilize equipment and resources in accordance with applicable laws, environmental and safety regulations, and company policies.
• Perform other related duties as assigned.

Candidates must be able to pass a pre-employment background check, physical, and drug screen. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in the work environment.

• High school diploma or equivalent
• 2+ years of relevant work experience in heavy-duty truck parts or service
• Valid Driver's License with ability to meet insurance requirements
• Strong analytical and problem-solving skills, including mechanical aptitude
• Ability to work efficiently and maintain physical and emotional stamina to safely manage a fast-paced work environment with changing workloads and priorities
• Resourceful, collaborative team player with the ability to also self-manage time and thrive independently
• Strong attention to detail and commitment to producing quality work
• Knowledge of computer systems, Microsoft Office Suite, and specialized equipment preferred

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. In additional to multiple comprehensive healthcare packages including medical, dental, vision, and prescription coverage, we offer a flexible spending accounts for healthcare costs or dependent care, company paid life insurance, voluntary life insurance, disability insurance, AD&D coverage, 401(k) retirement plan with company match, health and wellness incentive programs, training and career development opportunities, alternative work arrangements, volunteer time off, tiered PTO system, service awards, competitive salary, uniforms, technician tool insurance, and a family-first, team environment.