• Assist the recruiting team in the application, interview, and hiring process, including implementing and expanding anonymized recruiting practices;
• Support outreach, diversity, and inclusion efforts including coordinating to support online and in-person events, social media campaigns, and generating website content;
• Attend and represent the program at some local outreach events, as needed;
• Support monitoring and evaluation activities such as creating and administering surveys, data collection, and data analysis;
• Assist with creating, hosting, and presenting regular training sessions, and orientations for new and existing staff;
• Contribute to researching, drafting, and revising policies, reports, and guides
• Assist with process improvement and change management as the team rolls out new procedures and techniques to improve efficiency and service;
• Research and synthesize solutions to complex problems, drawing from a variety of sources including US Government regulations, best practices, Agency norms, and experience;
• Assist with producing reports on an ad hoc basis;
• Other duties as assigned.

The Program Support Specialist will be responsible for working collaboratively with the program team on a variety of tasks and should possess the following skills and qualifications:

• The successful candidate must have a minimum of a Bachelor’s degree and 2+ years relevant experience or a Master’s degree and 1+ years of relevant experience, which can include internships and unpaid work experience;
• Ability to successfully manage multiple priorities and multi-task in a dynamic work environment;
• Interest in learning myriad skills; enthusiasm and motivation to grow quickly in a team;
• Fundamental understanding of and interest in USAID’s mission; experience working with USAID preferred;
• Excellent attention to detail, and a process minded and critical thinker;
• Excellent research and analysis skills and written and oral communication skills;
• Experience in developing reports and presentations;
• Proficiency in Microsoft (MS) Office suite, including MS Word, Excel and PowerPoint, as well as Adobe Acrobat;
• Experience in international/multicultural setting preferred;
• Must be a U.S. Citizen or Legal Permanent Resident authorized to work in the U.S.

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.