Requisition Number

Employment Type

Location

Job Summary

Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

The ROSA Program Development Associate II builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA™ One Cranial Platform.

Principal Duties and Responsibilities

• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system
• Using available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programs
• During periodic ROSA Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goals
• Provide on site support for product demonstrations and educational initiatives to build local and regional market awareness
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM system
• Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSATM systems following established processes

• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances
• Facilitate training of new employees in the Program Development role
• Attend product trade shows and annual trainings as required Provides support for MedEd events as required

Education/Experience Requirements

• B.S. in Engineering or M.S/Ph.D in Neuro or Biological Science
• 3 – 5 years experience of field support, engineering, or other customer facing function preferably with a medical device company
• Excellent communication, organizational and customer relation skills
• Ability to work without specific direction on daily activities
• Ability to determine one’s own schedule based on business needs
• Ability to apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered

Travel Requirements

Up to 80%

Additional Information

At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. This is why we offer you a competitive rewards package that includes medical, dental, vision, life and disability insurance, wellness incentives, employee assistance programs as well as paid time off for vacation and holidays.

EOE/M/F/Vet/Disability

Compensation Range: $80000 - 90000 plus bonus