Position Summary:

Under the direction of the Team Leader, the Production Coordinator is responsible for delivering quality results and excellent customer service while contributing to the production of print and digital advertisements and magazines while meeting time, cost, and quality goals. The Production Coordinator is responsible for primary review of ad instructions, acts as a facilitator of acceptable artwork, and legal oversight with relevance to copyright concerns. Working closely with Account Services Coordinators, the Production Coordinator collects and communicates production status, numbers, and projections to determine daily priorities.

Self-directed work team member characteristics:

These are traits that are not unique to this position but are necessary for all self-directed team members:

Maintains a high-performance, customer satisfaction focused-attitude. Collaborates and communicates effectively with others to ensure quality results. Monitors and assesses self-performance to make improvements and promote accountability. Looks to enhance the overall effectiveness of the team and involves others in the decision-making process. Pursues continued learning and upgrading skills.

Key Duties/Responsibilities:

Review incoming ad copy for clarity and completeness while inspecting digital assets for quality and legality; evaluate jobs for complexity and determine proper path. -45%

• Facilitate intake of ad copy by soliciting copy from sales. Enter job instructions from sales, as needed. -25%
• Collect and communicate production status, numbers, and projections to determine daily priorities. -5%
• Perform Account Services Coordinator duties on an as needed basis including, but not limited to, contacting customers for approvals and paginating magazines, to support the successful closing of magazines. -10%
• Ensure artwork matches what is ordered and expected to print. -10%
• Maintain current knowledge of products and Production systems in order to provide direction and support for customers and sales force, as needed. -5%

Education & Knowledge:

• Associates degree or higher preferred, or comparable experience
• Experience in print, advertising, or similar environment a plus
• Basic knowledge of Adobe Creative Suite & Microsoft Office 365 helpful
• Ability to learn proprietary business systems

Experience/Skills/Abilities:

• Excellent customer service skills
• Good interpersonal skills
• High level of organization to facilitate multi-tasking
• Ability to communicate professionally and diplomatically both verbally (face to face and phone) and in writing (email)
• Negotiating skills
• Ability to handle confidential information a must
• Excellent analytical skills
• Logical and critical thinking skills
• Creative problem-solving skills
• Good time-management skills
• Ability to meet daily deadlines in a fast-paced environment
• Ability to work independently, demonstrating self-directed qualities in a team environment
• Attention to detail
• Willingness to work overtime when needed

Communication & Contacts (Internal/External):

Position requires regular and repeated written and verbal (both email and phone, inbound and outbound) communication with internal and external contacts, who are primarily English speaking.

• Communicates internally with Leadership: Team Leader
• Communicates internally with Peers: Production Coordinator, Account Services Coordinator
• Communicates with Sales: Sales Managers and Sales Force
• Communicates internally to Others in Office: Designer, Freelance Designer, Copywriter, Quality Control Specialist, Proofreader, Pre-Media Specialist, Merchant Support, Total Loyalty Solutions, Deal Review

Clipper Magazine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, non-disqualifying physical or mental disability, national origin, protected veteran status or any other characteristic protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Human Resources Department at Clp-hrteam@clippermagazine.com or at 717-569-5100.