Product Manager, Retail Catalog

Full Time
Chicago, IL
Posted
Job description

At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, ecommerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.

In the last year, SpotOn has:

  • Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion);
  • Earned awards for Great Places to Work and Built In's Best Places to Work; and
  • Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.

This year, we're going even bigger—caring hard and moving fast down the path of high growth and positive impact.

That's where you come in.

About the Job:

SpotOn Retail was launched just over a year ago to provide an easy-to-use omnichannel solution for small and medium businesses. At the core of this experience is the Retail Catalog, where merchants can manage their inventory for both in-store and online sales. The Product Manager for the Retail Catalog team will own the Catalog roadmap and use product best practices to take features from ideation to execution.

SpotOn Retail is a rapidly growing product, and the Retail Catalog Product Manager will need to keep the development team moving in the right direction as industry and market trends inevitably change. User feedback must aid data-driven decisions to ensure value is consistently delivered to Retail merchants. Clear KPIs and success metrics must be defined and measurable to keep the team aligned to our north star of building great products for our merchants.

Responsibilities:

  • Lead a merchant-centric, data-driven product that will intuitively guide users through Catalog setup and ongoing inventory management
  • Develop, prioritize, and execute an evolving product roadmap
  • Partner with SpotOn's internal analytics team to use data to generate insights and drive strategies to build a better Retail experience
  • Conduct competitive analysis and research to recommend new offerings to maintain a competitive advantage in an evolving market
  • Regularly communicate product status to leadership and highlight quantifiable business impacts
  • Build relationships with the sales organization to support general sales efforts
  • Write project charters and partner closely with Design and Engineering to bring ideas to life in an agile environment
  • Establish success metrics for both features and the product itself, measure impact post-release, and iterate as needed to improve the Retail product

Required Skills & Experience:

  • BS or BA degree
  • Strong written and verbal communication skills
  • 4+ years of experience in Product Manager or Product Owner roles
  • Comfortable in an cross-functional Agile development environment
  • Ability to distill complex ideas and concepts into clear, actionable requirements
  • Experience with research and market analysis and working with customers to determine the appropriate solution
  • Proven track record gaining alignment and prioritization across multiple internal and external stakeholders at all levels of the organization
  • Strong negotiation and influence skills for helping sway either clients or internal resources to make the right business decision

Skills that are a Plus:

  • Experience in inventory systems, point-of-sale, and/or the payments industry
  • Comfort in globally distributed software development teams
  • Startup and/or Fintech experience
  • Confident self-starter that can deliver results with limited direction

Benefits:

At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:

  • Medical, Dental and Vision Insurance
  • 401k with company match
  • Stock Options
  • Flexible Time Off + 11 company holidays
  • Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
  • Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
  • Monthly cell phone and internet stipend
  • Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
  • Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

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