Job description
Job Details
Position Summary:
The Pre-Registration Specialist works with patients to confirm relevant information prior to service and discuss and collect on patient liabilities providing the best in class customer service to ensure a patient friendly experience. The Specialist ensures accurate and complete registration data, demographic information, and insurance coverage is secured prior to services being rendered, and all patient liability estimates and expectations are communicated and collections attempted on the identified liabilty to meet daily productivity and quality standards.
Minimum Requirements:
One (1) year of post high school business or college course work preferred
One (1) year experience in dealing with the public in a customer service role preferred
Medical Terminology proficiency by exam
AND one of the following:
One (1) year admitting, billing, or registration experience in a health care setting
OR
Graduate of a health vocational program such as Medical Assistance, Medical Billing & Insurance, or Medical General
OR
AA Degree and six months healthcare experience
Education/Licenses/Certifications:
National Association of Healthcare Access Management Certification preferred
MultiCare welcomes and encourages all qualified applicants to apply. This position will work remotely but the primary residence must be within the State of Washington.
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