Job description
Primarily responsible for triaging and transcribing prescription and medication orders received from the long-term care patient population served by Highly Reliable RX. This position will report to the Pharmacy Technician Supervisor assigned to the specific shift being worked.
Responsibilties:
1. Triage incoming fax and electronic prescriptions to ensure timely dispensing.
2. Ensure all prescriptions are processed and transcribed accurately and efficiently under the supervision of a pharmacist.
3. Process prescription refill requests.
4. Handle incoming fax and telephone communication to fulfill the needs of nursing homes and assisted living patients and their caregivers.
5. Receive, evaluate, process and follow-up as needed with doctors' offices on all refills assigned.
6. Deliver outstanding customer service and patient care.
7. On an as needed basis, may assist with filing of completed orders, packaging of medications, profiling of orders for medical records, toting and preparing medications for delivery, and filling prescriptions to dispense to the patient.
8. Process prescription refill requests.
9. Answer incoming phone calls.
10. Demonstrate an understanding of and adheres to all medication use and pharmacy policies and procedures.
Qualifications:
1. High school diploma, general equivalency diploma (GED), or GED equivalent programs.
2. Minimum of one (1) year of order/data entry experience in a pharmacy setting.
3. Strong knowledge of standard SIG codes.
4. Strong knowledge of brand/generic medication names.
5. Ability to efficiently type.
6. Effective oral and written English communication.
7. Strong ability to multitask.
8. Ability and willingness to work cooperatively with others.
9. Must possess good customer service skills.
Education, Knowledge, Skills and Abilities Preferred:
1. FrameworkLTC and FrameworkECM experience.
2. Two (2) years of Long-Term Care experience.
3. Familiarity with cycle-fill order entry.
Licenses and Certifications Required:
1. Pharmacy Technician License.
2. PTCB Certification required to be obtained within one (1) year of hire.
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
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