Job description

***Applications without a completed assessment will NOT be considered***

We are looking for a reliable assistant to provide outstanding customer service. In this role, you will be responsible for fielding and fulfilling personal errand requests. The position will start at a few hours per week, but we expect the hours to grow as you develop client relationships.

RESPONSIBILITIES

• As a personal assistant - errand runner you will strive to meet or exceed the expectations of the Client by providing service beyond expectations.
• Run errands off-site, such as shopping, taking client cars for service, waiting in client homes for vendors, pet care, and more. Position requires travel in the assigned city and surrounding areas. Mileage will be reimbursed. Reliable transportation is required.
• You will be responsible for taking care of our clients’ requests, catering to their needs and expectations and respecting internal policies.
• Follow up on services rendered and document all request activity to assure client satisfaction.
• Participate in achieving team goals and offer support to teammates whenever necessary.
• Adhere to company and client procedures and policies, including Dress Code, Attendance and Punctuality.

REQUIREMENTS

• Professional demeanor, a strong background in and commitment to excellence in customer service.
• Strong attention to detail
• Excellent communication skills
• Prior customer service/assistant experience preferred
• Familiarity with the hiring city/surrounding area
• Passion for and demonstrated proficiency in delivering exceptional service consistently
• Must have valid driver’s license, vehicle registration, and reliable transportation
• Must be comfortable driving client vehicles
• Problem-solving and decision-making skills
• Organizational skills and respect for deadlines
• Proficient in PowerPoint, Word, Excel, and Outlook
• Must be willing to travel to El Dorado Hills, Rocklin and Lodi

ABOUT US

Our clients are leading corporations in banking, luxury, hospitality, technology and automobile industries and they entrust John Paul to create and deliver world-class customer and employee loyalty programs. These programs encompass a wide range of solutions including Concierge Services, Travel Services, and unique Marketing, Digital, and Customer Engagement Strategies, delivered through phone, email, SMS, Chat and Digital channels. Thanks to our dedicated employees at the forefront and behind the scenes, we continue to excel as a global leader in concierges services by delivering impeccable service and innovative products. John Paul was established in Paris in 2007 and has been part of parent company AccorHotels Group since November 2016. To read and learn more about John Paul, visit our website at www.johnpaul.com.

EEO

John Paul is proud to be an Equal Opportunity Employer – We celebrate and welcome diversity and are committed to creating an inclusive environment.

We are an Equal Opportunity Employer

John Paul values diversity and respect in the workplace, its integrated in our corporate values. We celebrate and welcome diversity and are committed to creating an inclusive and equitable environment. Persons with disabilities who may need accommodations for any part of the recruiting process are encouraged to discuss with Hiring Manager during contact.

INSIDE JOHN PAUL

https://youtu.be/xrbrW0nhvUo

https://youtu.be/mKnFKHHJOjk

https://youtu.be/-bZ07YKzu_Y

https://youtu.be/ZbD5uXUyG38

https://youtu.be/uwakX4_9bGs

Job Type: Part-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Employee assistance program
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Personal assistant: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: On the road

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