Job description
General Job Description
Under general supervision, performs service, administrative, and clerical support for the Code Enforcement operations. Provides assistance to management and co-workers. Receives inquiries and provides assistance to the general public. Receives, reviews, prepares and/or submits a variety of documents such as department records, logs, inventory lists, routine reports, official documents, schedules, civil papers, etc.
- Functions as initial contact with customers both in person and by phone. Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate staff person. Provides information to customer such as zoning of property on GIS, permitted objects on a certain property, submittal requirements, building codes, permit regulations, etc. Reviews documents, enters required information into computer, determines type of permit applicable to request, number of days for processing and others needing involvement in process. Coordinates application processing with appropriate staff for completion monitors for processing within the timeline given to customer. Prepares applications for corrections or issuance, computes and collects fees, completes paperwork to issue permits, conducts research, and answers basic building and zoning code questions. Reviews and processes building, planning, and engineering permit applications with applicable documents to ensure within compliance with regulations. Enters information and maintains the County’s automated building permit system; including but not limited to inputting new streets and addresses in the building permit land management system. Calculates various building valuations, performs simple mathematical calculations. Issues permits and calculates fees according to specified fee and plan check schedules. Assists co-workers in any areas necessary. Performs other related duties as required.
- MINIMUM TRAINING AND EXPERIENCE Requires associates degree in secretarial science, administrative management or related field supplemented by one year of general office/clerical office experience, or any equivalent combination of training, experience, knowledge and abilities. Must be computer literate and have extensive experience with office software packages. Must be able to multitask.
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