Job description

CALL FOR AN INTERVIEW/QUESTIONS: 972-905-3410

We currently have Entry-Level positions available in Carrolton, TX, 75007, for Call Center Representative. We offer monthly bonuses to all employees and paid training. Basic computer skills such as typing and navigating are required.

COMPENSATION:

• $13 starting base pay; +$2 /hr. bilingual shift differential (upon completion of Spanish test)
• Monthly Bonus based on collection and performance
• Daily/weekly/ monthly incentives/prizes such as gift cards and giveaways

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, tact and adhering to all applicable collection laws.
• Achieves production goals and standards for servicing delinquent accounts without sacrificing quality of service.
• Follows Client Operating Standards, State and Federal Legal Requirements and Regulation regarding Collections.
• Accurately and thoroughly notates each account with efforts performed and results attained.
• Handles PCI Data confidentially and securely.

SCHEDULE:

• Paid Training (Week 1-3): M-F 8am-5pm
• Regular schedule range: M-F | 40-hr/ week shift | between 8am-6pm
• One Saturday a month 8am-12pm

MINIMUM QUALIFICATIONS/ REQUIREMENTS:

• High School Diploma/GED required
• Must be 18 years of age or older
• Must be able to pass a clean background check and a negative drug test result
• Basic computer knowledge and typing skills required

SWC GROUP BENEFITS:

• Holiday and Vacation Plan
• Medical, Dental and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Plans
• HSA (Pre-tax) Savings Account
• 401(k) Plan with matching contribution
• Employee Referral Bonus
• Paid Training Program

Feel free to reach us for any recruiting questions / Interview:

Phone: 972-905-3410

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Carrollton, TX 75007: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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