Job description

About us

Pause Studio

Pause offers modern wellness services that boost immunity and support physical and mental recovery to help you. Our services include infrared sauna, flotation therapy, IV drip, naturopathic services, and more.

Company Description

Pause is a revolutionary regeneration studio that is setting the standard in the alternative health / biohacking and wellness sector. Pause features a vast array of science-backed modalities such as flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, and IV vitamin infusion (drip) therapy, in addition to community events and more – all designed to optimize rest and recovery, reduce stress, increase immunity and promote self-care. Pause is redefining what a spa should be given the world that we live in.

Our Studio Associates are the resident experts - key to our client experience as they play a pivotal role in sales, customer service and maintenance of the studio aesthetic. We want biohackers who love, see, experience and understand the benefits of our science-backed offerings, and are looking for a place to feel joy and pride as a result of helping people elevate their way of living. This Studio Associate job is an hourly position and is a great opportunity to learn a new industry, help launch new studios and become part of a rapidly emerging brand.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure every client has an exceptional experience by warmly greeting customers, thoroughly explaining our services and answering questions - proactively building a positive relationship with every client

• Actively promote Pause services and packages based upon the needs of the client and mastery of the Pause wellness philosophy

• Assist in the management of our POS/appointment software

• Maintain a high level of aesthetic throughout the studio by inspecting our float and infrared sauna rooms, pre/post float room, reception and restrooms to ensure they are clean and ready for customers at all times

Qualifications

EDUCATION/EXPERIENCE REQUIREMENTS:

• One year of experience in fitness, wellness, customer service or related field.

• High School graduate or equivalent.

CORE COMPETENCIES:

• People lover

• Passionate about physical and mental fitness, wellness and recovery

• Manage a variety of responsibilities at the same time and achieving results on time

• Utilize considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations

• Demonstrate high levels of organization and attention to detail

• Multitask with ease in energy filled, high pressure environment

• Keep up-to-date on knowledge specific to Pause

• Demonstrate a willingness to take on new challenges, responsibilities, and assignments

PHYSICAL REQUIREMENTS/ENVIRONMENT:

• Requires a wide range of constant physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching

• Frequent repetitive movements.

• Requires close, distance, peripheral vision and depth perception

• Continuous exposure to moderate noise

• Frequent walking and standing on hard surfaces

• Frequent movement, lifting or carrying of weight up to 50 pounds

• Frequent use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability
• Weekends only

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: One location

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