Job description
Primary Care Plus has an immediate Front Office Assistant opening at our Beckley, WV location!
This is an amazing entry level opportunity!
JOB DESCRIPTION OVERVIEW:
This position is responsible for reception, secretarial, and general office support for the clinic.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Checks in patients, makes charts and answers questions patients may have.
- Enters patient information into Clockwise.
- Communicates with physician and nurse regarding patient workload.
- Answers telephone in a professional manner directing calls as appropriate.
- Verifies and balances cash drawer, charges and payments posted to computer with end of day sheets.
- Interacts with contracted companies in a professional manner.
- Provides general support to both physician and nurse as needed.
- Makes sure all patient information is correct as provided on the patient’s demographic sheet.
- Make sure patients insurance information is correct and up to date.
- Verify insurances.
- Collect co-pays from patients.
- Other duties as assigned.
Job Requirements
QUALIFICATIONS / EXPERIENCE:
The job qualifications for this position are as follows:
- Vocational training as clinical receptionist;
- One (1) to three (3) years of experience as a clinical receptionist;
- Excellent telephone voice and professional demeanor;
- Working knowledge of medical terminology
- Good computer skills (word-processing, database management, spreadsheet);
- Good organizational skills;
- Good communication skills (verbal and written); and
- Ability to handle multiple tasks.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job performed in a well-lighted, modern office setting.
- Occasional travel locally
- Occasional lifting/carrying (10 pounds or less)
- Occasional standing/bending
- Moderate to high stress level
- Prolonged sitting
- Prolonged computer/PC work
- Prolonged telephone use
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
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