Work Schedule: Full Time, Monday - Friday 8am - 5pm
Work Location: Support Services, Avondale Business Center

Under general supervision and according to UAB Medicine established policies and procedures, provides a variety services in support of the operations of their assigned site. Performs duties related to scheduling, registration/check-in and distribution of educational materials to scheduled patients.

About UAB Medicine
Located in Birmingham, UAB Medicine is one of the top academic medical centers in the United States and Alabama’s largest single-site employer. In addition to providing health care services for more than 1.6 million patients annually, we are committed to educating medical professionals and advancing medical science through research. UAB Medicine is anchored by UAB Hospital, which has been named one of U.S. News & World Report's Best Hospitals, ranked as America’s No. 1 Best Large Employer in 2021 by Forbes magazine, and among the 150 Top Places to Work in Healthcare by Becker’s Hospital Review, and we received a Top Ten Consumer Choice Award from National Research Corp.
UAB Medicine was recognized as a Magnet-designated organization for the fifth consecutive time by the American Nurses Credentialing Center Magnet Recognition Program® and is only the 21st hospital worldwide to receive this designation five consecutive times. UAB Medicine also was designated a Health Care Equality Leader by the Human Rights Campaign Foundation for demonstrating leadership in LGBTQ health care and employment. We offer a competitive benefits package, 100% tuition assistance at UAB, and an exciting atmosphere for starting or growing your career.

Position Requirements:
EDUCATION AND EXPERIENCE:
Position requires a high school diploma or equivalent. Two (2) years Customer Service experience required.
Preferred: Business Office Education or similar coursework desired.

TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer's perceived needs.