Financial Additions has partnered with a leading healthcare provider in search of a Patient Account Specialist Sr. Position will be in-office daily.

Company offers:

• Value driven workplace
• The goal is to develop leadership qualities in all employees.

Patient Account Specialist responsibilities will include:

• Possesses thorough understanding of the hospital revenue cycle with specialization in hospital billing, follow-up, and the account resolution process.
• Utilizes and applies industry knowledge to resolve aged accounts receivable by working various account types including, but not limited to hospital and/or professional claims, governmental and/or non-governmental claims, denied claims, high priority accounts, etc.
• Manage multiple work queues for follow-up and denials by engaging payor websites and initiating calls to ensure prompt payment of medical claims. Pursues and/or follow-up on appeals. Initiates communication with coding team and clinical staff when coding related, and medical necessity appeals are warranted.
• Identifies denial trends and notifies Supervisor and/or Manager to prevent future denials and further delay in payments. Makes recommendations for resolution.
• Remains open-minded with change maintains performance during period(s) of change and understands changes in tasks and/or environment as well as the basis for change.
• Possesses ability to professionally communicate (in all forms) with payer resources such as: website, e-mail, telephone, customer service departments, etc.
• Possesses a cooperative and positive attitude toward clients, management, and co-workers by responding politely and professionally and being a valued team player.
• Ability to meet departmental standards for quality and productivity.

Patient Account Specialist background should include:

• High School Diploma and 1 year of experience
• MS Excel (Intermediate)

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