Job description

Title - Patient Account Specialist Senior

Location - 1600 Foster Street, , Lake Charles, LA, 70601

Shift - Monday-Friday 8 hours

Possesses a thorough understanding of the hospital revenue cycle with specialization in hospital billing, follow-up, and the account resolution process.

Utilizes and applies industry knowledge to resolve aged accounts receivable by working various account types including, but not limited to: hospital and/or professional claims, governmental and/or non-governmental claims, denied claims, high priority accounts, etc.

Manage multiple work queues for follow-up and denials by engaging payor websites and initiating calls in order to ensure prompt payment of medical claims.

Pursues and/or follows up on appeals. Initiates communication with the coding team and clinical staff when coding-related and medical necessity appeals are warranted.

Identifies denial trends and notifies Supervisor and/or Manager to prevent future denials and further delay in payments.

Makes recommendations for resolution.

Remains open-minded with change: maintains performance during the period(s) of change and understands changes in tasks and/or environment as well as the basis for change

Possesses the ability to professionally communicate (in all forms) with payer resources such as websites, e-mail, telephone, customer service departments, etc.

Possesses a cooperative and positive attitude toward clients, management, and co-workers by responding politely and professionally and being a valued team player

Ability to meet departmental standards for quality and productivity.

Job Type: Contract

Salary: $15.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lake Charles, LA 70601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical billing: 1 year (Required)
• Accounts receivable: 1 year (Required)

Work Location: One location

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