Job description
OVERVIEW:
QUALIFICATIONS:
The Patient Access Specialist is responsible for general office functions that support efficient and effective client care including client admissions, insurance verification, and collection of applicable fees, scheduling of outpatient and psychiatric service appointments, and answering phones. Expectations include greeting and checking in families, as well as other visitors in a professional manner while working to exceed customer service expectations.
QUALIFICATIONS:
- High School Diploma or GED is required
- One to two years of comparable work experience or an Associate’s Degree in a related healthcare/administrative field is preferred.
- Previous receptionist experience in a medical office setting, healthcare, or insurance setting is preferred.
- Experience using Microsoft Office products including Word, Excel, and Outlook is required.
- Experience using scheduling and EHR software is required.
- Must possess a valid driver’s license (state of Virginia, unless otherwise approved by agency) with an acceptable driving record. Must maintain acceptable record throughout employment.
- Must have an acceptable criminal history background and child protective services check upon hire and maintained throughout employment;
- Must have acceptable drug screen results upon hire.
NRVCS offers an excellent benefits package including:
- Generous Paid Time Off
- Health, Vision, and Dental Insurance
- Life Insurance
- VRS Retirement
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