Job description

Customer Service Agent position at LAX - Spanish speakers needed

Seeking the right applicants: You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services for reputable international airlines.

Walk-in with your resume on:

Friday October 28th 2022 from 2:00 p.m. till 6:00 p.m.

Responsibilities:

• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Communicating with Check-in, transfer desk, and other related areas
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Operate jet bridge
• Assist passengers in regard to entry requirements, visas, residence permits, etc.
• Resolve issues with flight activity to ensure on-time departure
• Performs other related duties, as assigned by the supervisor or manager, to ensure the accomplishment of the job
• Able to multi-task and carry out duties in a fast-paced environment

About You:

• Common Sense, Organizational effectiveness and leadership skills, self-esteem, motivation, goal settings, creative thinking and problem solving
• Effective communication skills and good listening skills
• Reading, interpretation & comprehension of reference materials, instructions, policies & procedures
• Pulling, pushing and moving large bulky items including carts,
• Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items
• Able to lift up to 70 lbs.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment

Basic Requirements:

• At least 18yrs old
• High School Diploma or G.E.D., or higher.
• English proficient (Oral, written and read)
• MUST be computer literate
• MUST be legally authorized to work in the United States of America (USA)
• MUST be available to work shifts including frequent nights and weekends
• MUST be available to work 6 days a week
• MUST be available to work on holidays
• MUST be available to attend up to two (2) weeks of training
• MUST follow a strict code of grooming and uniform standards as per Company Policy

Note: you will be required to bring the following: CV/Resume/Cover Letter

Benefits:

• Health insurance
• Paid time off
• 401K

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Schedule:

• Weekends required
• Holidays required
• Day shift
• Night shift
• Overtime

Job Type: Part-time

Pay: $21.00 - $23.81 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: One location

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