Job description
JOB TITLE: PARTS COUNTER ASSOCIATE
LOCATION: Charlotte, NC
STATUS: Full Time, Hourly, Benefits Eligible
COMPANY OVERVIEW:
RECO EQUIPMENT INC. is a full line distributor supplying heavy and compact equipment - new, used, and rental. Our product lines are supported by Parts & Service departments at our branch locations. For more information on RECO Equipment Inc, please visit www.recoequip.com.
PRODUCT LINES: Linkbelt, RokBak, Liebherr, Terex, Hitachi, Hyundai, Cummins engines, Isuzu engines.
We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Hard Working, Professional, Loyal, and Solution Driven.
RESPONSIBILITIES:
Responsible for the efficient handling and control of the parts department through proper receiving, shipping, record keeping, delivery, and reporting as well as other duties specified by the Operations Manager.
- Responsible for all aspects of parts procurement, vendor relations, and customer service for heavy construction applications.
- Must be able to read parts diagrams and breakdowns, using a computer to look up parts using electronic parts catalogs.
- Processing core returns and shipping exchange parts cores to vendors and tracking core credits.
- Must have good communication and phone etiquette, ability to multitask with customer walk-ins and multiple phone calls.
- Receives all customer and service department ordered parts and components and places in proper areas and/or ships to the customers per orders specifications.
- Monitors promised delivery schedules are met and any known delays are communicated to the immediate supervisor and customers.
- Professionalism - we value teamwork, creating a cohesive work environment, and pride ourselves on the service we provide our customers.
- Ability to ship, receive, and warehouse parts using multiple logistics companies (i.e UPS, FedEx, etc).
- Other duties as assigned by management
REQUIREMENTS (Skills, Technology, and Physical Requirements)
- Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.
- Lift parts (10-100 lbs) regularly
- Operation of forklift required
- Climbing stairs/ladders to reach all parts shelving required.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: One location
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