Job description

Ever dream of doing work that truly makes a difference in a rapidly growing organization? Well, here it is! The API of New Hampshire team is looking for a Parts and Warranty Counter Sales Associate in Manchester. The Parts and Warranty Counter Sales Associate position provides excellent service to customers primarily via counter sales, and phone, email / online, scanner, and fax communication. The Parts and Warranty Counter Sales Associate position provides branch operations assistance through merchandising by stocking, picking, pulling, and on time will call assistance. Additionally, the position provides support and information on product inquiry as well as damaged goods, product sold, or product returned.

This position is conveniently based at our Manchester branch located at 190 Zachary Road, Manchester, New Hampshire.

Where Do You Fit In?
We’re seeking that one-in-a-million personality who handles workflow like a champ. They’re that gifted person who can answer a phone, surface a part, enter an order, answer a customer question with ease all without getting flustered because they’re great at prioritizing and mastering systems. They pride themselves on their calm and professional demeanor. The position effectively utilizes its resources as it relates to company computer systems, online tools, and facility inventory.

In the Parts and Warranty Counter Sales Associate role, our employees assist customers in fulfilling their order needs, warranties, and returns in a fast-paced exciting HVAC environment. At times, they also set up and maintain merchandising displays. Hard workers grow rapidly in our environment and hourly pay is negotiable based on HVAC experience. All Parts and Warranty Counter Sales Associates must possess good keyboarding skills, great communication (both written and verbal), strong safety awareness, and customer pizzazz! You’ll also need to have good attention to detail, accuracy & professionalism, a great attendance record, and the ability to get along well with others.

What’s in it for you?
A nice competitive salary for sure! On your first day, you will be eligible for a host of health benefits that include medical, vision, dental, accident and critical illness insurance and life with AD&D insurance. We also offer short and long-term disability, as well as voluntary life & AD&D coverage for yourself, spouse and children.

What we need from you:

• HVAC knowledge a huge plus!
• High School diploma or its GED equivalent minimum, some college coursework in business, or related field preferred.
• 1-2 years’ experience with customer service and related functions minimum, 2 or more years’ preferred.
• High degree of personal ethics, customer service, and commitment to safety.
• Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook).
• Aptitude for mathematical operations and numerical analysis.
• We are a 100% drug-free employer.
• Able to work Monday – Friday; Can work overtime if needed.
• Can lift at least 50 lbs., on occasion.

You’ll Be a Part of Something Great!

We are API of New Hampshire, a newer division of Munch’s Supply, the leading wholesale distributor of Heating, Ventilation and Air Conditioning (HVAC) equipment, parts and supplies servicing the Chicago, Northwest Indiana and Michigan markets at 12 branch locations. But that’s not all. Through acquisition, we also operate five Tommark branches in Michigan, seven O’Connor branches in Oklahoma, Nebraska, Kansas, Iowa and Missouri, three Comfort Air Distributing locations in Colorado, seven C&L Supply HVAC and Plumbing locations in Missouri, Oklahoma, and Arkansas and eight API of New Hampshire/ DELTA T locations in New Hampshire, Massachusetts, Maine, and Rhode Island. We are on a roll and there’s no stopping us now!

API of New Hampshire is a full-service HVAC distributor of heating and cooling equipment. We work directly with professional contractors by providing equipment, parts, training, services, and consultation to help contractors grow their businesses. Spanning across Eight (8) locations in eastern New England, our mission is to become the primary HVAC partner to the region’s top contractors.

API of NH has prided itself on delivering not only quality service but also the best value in heating and cooling products. Here at API of NH, we know that our employees are the backbone of the company and are always willing to go the extra mile for satisfied customers.

Apply today. Come see what we’re all about! This is a full-time permanent position just waiting for you! We provide confidential, discreet review on all inquiries. We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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