Job description
Maywood-Melrose Park-Broadview
School District 89
Part Time Tech Assistant
THIS JOB DESCRIPTION IS A GUIDELINE AND IS NOT INCLUSIVE OF ALL DUTIES AND RESPONSIBILITIES
Qualifications: High School Diploma or higher
Experience with basic technology troubleshooting
Pursuing a career in technology-related jobs through job-related certification and training and/or accredited higher learning institutions like community colleges or universities
Reports To: Technology Manager
Location: District 89 Elementary School
Terms of Employment: 10 months –Part-Time: No Benefits
Job Goal: This position will consist of assisting all students and teachers with basic technology troubleshooting. Candidate will be housed at one of two middle school locations.
Duties and Works as part of a team to coordinate planning, scheduling and executing
Responsibilities: computer equipment installations.
Maintains school inventory of technology devices
Supports implementation of new computer software
Is current with latest technology and software trends
Assists staff and students with tech support
Enhances skills by earning certification endorsements in technology field
Preserves the confidentiality of all students, parents/guardians and employees
Performs such other duties and assume such other responsibilities as may be assigned by the Technology Department
Handles calls, emails and helpdesk tickets that come in for assigned school
If time allows, assist other technicians with projects that could require help to reduce work load
Staff and student password reset support
Troubleshoot staff and student devices
Install, test, maintain, monitor and troubleshoot end user peripheral devices, technology hardware, (printers, Smartboards, document cameras etc.)
Provides end user support, assistance on operation issues;
Performs basic Troubleshooting tasks
Assists administration with state testing, while also providing tech support for any issues that arise.
Assign tickets for level 1 PC technicians
Assists in planning, scheduling and executing computer equipment installations, upgrades and replacement projects
Installs and supports common applications such as anti-virus software
Creates student accounts for online access
Implementing a Personal Development Plan, which includes:
Watching online classes through ITPRO.TV
Self-studying to increase knowledge and job awareness
Taking certification exams to gain certifications and progress to higher tech levels.
Part-Time Tech Assistant revised 3/2019 Page 1 of 2
Maywood-Melrose Park-Broadview
School District 89
Part Time Tech Assistant
Performs such other duties and assumes such other responsibilities as may be assigned by the Technology Manager and Instructional Technology
Coordinator.
Essential Functions: Ability to communicate clearly and concisely in oral and written form;
Ability to work independently and multi-task in an unsupervised environment;
Ability to respond effectively to oral and written direction;
Ability to work as part of a team;
Ability to learn and use additional technology (i.e. Smart Boards);
Ability to assist the staff and students to use hardware and software efficiently.
Evaluation: Performance of this position will be evaluated by the Technology Manager on an annual basis.
Part-Time Tech Assistant revised 3/2019 Page 2 of 2
Job Type: Part-time
Pay: From $18.45 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Melrose Park, IL 60160: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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