Tidewater Finance Company, located in Virginia Beach, VA has Part-Time positions available for Customer Service Representatives. We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork and an uncompromised level of customer service.

The position requires the following qualifications:

• A minimum of 6 months in a call center environment or equivalent customer service experience
• Collections experience a plus!
• Ability to communicate effectively and professionally both verbally and in writing
• Proficient typing skills
• Automatic dialer experience a plus
• Strong negotiation skills
• Bilingual in Spanish is a plus

Primary responsibilities include, but are not limited to the following:

• Make and receive calls through automated dialer
• Take payments on past due accounts
• Handle customer service related issues
• Process related paperwork
• Adhere to company policies and procedures in addition to compliance of state and federal regulations
• Employee will have access to personal identifiable information (PII) and business confidential information

The standard hours for this Part-Time position are:

• Monday through Thursday from 10:00 am to 2:00 pm and Saturday from 8:00 am to 12:00 pm

Tidewater Finance Company offers a competitive salary as well as a comprehensive benefits package to our Part-Time employees including:

• Limited leave benefits including vacation, personal, anniversary holiday and birthday holiday
• AFLAC supplemental insurance
• A 401k plan with a company match after 6 months of employment, however, we have quarterly enrollment periods

To apply please visit our website at www.TidewaterFinance.com and click on our Careers page.

Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex (including pregnancy), marital status, religion, disability, genetic information, military status or any other characteristic or status protected by law.