OPERATIONS MANAGER

Culligan of Pine City, MN is looking for an Operations Manager who will lead by example, making customer satisfaction the top priority. If you are a leader in the water industry looking for a new opportunity to elevate your career to the next level with an amazing company, you may be our next Operations Manager at our Pine City dealership.

The Operations Manager is responsible for all areas of the business including operational function, sales growth, and financial outcomes, all while maintaining a high level of customer service that Culligan customers have come to expect. Culligan Water is the industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers.

Culligan of Pine City, MN is a dealership within the Packard Culligan franchise group, which has been family-owned and operated for nearly 80 years. Pine City is currently a $2.3 Million operation, with a dedicated team to grow the business with new and prospective customers.

What is the Operations Manager responsible for?

• Creating a collaborative culture within the departments that actively promotes and supports our commitment to exceeding customer expectation
• Achieving sales and service results with overall P&L accountability
• Dealership growth through net gain in units and service, key revenue and total revenue
• Developing and providing strategic overviews to executive management about the territory, personnel opportunities, growth prospects, and forecasting
• Building and growing our customer base by hiring and developing talented sales staff
• Promoting a positive Culligan image by staying well connected within the community
• Improving customer satisfaction and retention, through efficient route and service initiatives
• Maintaining a strong fleet focused on best practice, safety and efficiency
• Creating and fostering a successful work environment that promotes positive morale, productivity, and employee development
• Enacting a hands-on management strategy dedicated to developing employees in every role, while maintaining appropriate staff level and workload distribution

What can Culligan offer you?

• A competitive base salary with high incentive potential
• A company vehicle or monthly vehicle allowance
• Corporate support in human resources, accounting, compliance, and operations strategy
• Robust annual meeting focused on company-wide initiatives, training, development, and recognition
• A competitive benefits package including; medical, dental, vision, employer-paid short-term disability/life insurance, etc., Wellness Program with monthly discount, 401K plan with generous match, paid time/holidays off

What qualifications are we looking for?

• 3+ years of management experience
• Including 2+ years of direct sales or sales management experience
• Experience in management in water conditioning industry a plus
• Experience managing and creating business plans within a for-profit organization
• Strong track record of successful employee management/development
• Strong technological skills with the ability to utilize multiple finances and business-related software systems
• This is a local, in-office management role – must be willing to live in or be willing to relocate to Pine City, MN or the surrounding area