Job description
Operations Associate NYC (Soho)
What you'll do:
What you'll do:
- Assist with scooter deployment and retrieval.
- Problem solve. You will need to spot issues and find creative ways to overcome obstacles that come your way.
- Managing Quality processes in the warehouse.
- Inventory management and forecasting.
- Leading a team of mechanics and managing performance.
- Managing communication and reporting with senior stakeholders.
- Leading daily, weekly and monthly performance reporting.
About You:
- Managerial experience of at least 5+ years in a technical environment and proven management of teams of 15+ people.
- Ability to understand general mechanical and electronic principles.
- Ability to perform general repairs on Scooters and E-Bikes to demonstrate Standard Operative Procedures to Senior and Lead mechanics.
- Experience in reporting activities as well as demonstrated ability to read, comprehend and process data reports.
- Proficiency in Google suite.
- To be a successful potential IWH Manager it is imperative to possess solid soft skills set.
- Ability to manage conflict and successfully defuse potential inter-personal conflict crises.
- Clear and effective communicator adept at transferring information and direction in a clear, direct, and timely manner.
- Being a leader without being a boss. The successful candidate will demonstrate, support, and correct with a spirit that is always constructive and has a pedagogical role in the professional and human growth of the mechanic.
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