GENERAL DESCRIPTION:

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

ESSENTIAL FUNCTIONS:

• Provides clinical surgical support by managing all relevant equipment.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• The ability to provide on-call services, as required, by the medical facility.

SPD SPECIFIC:

• Manage and care for Customer’s equipment within the Sterile Processing Department (SPD).

• Perform the cleaning, maintenance, and assembly of surgical instrumentation and equipment.

• Use exceptional attention to detail in order to ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.

• Perform job functions while adhering to all industry and facility-specific standards and safety protocols.

• Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care.

QUALIFICATIONS:

• Excellent written and spoken English language
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• A minimum education level of a high-school diploma
• 0-4 years of experience in medical device (including hand instruments and video equipment) repair, sales, or services management
• Possess exceptional organizational skills and the ability to multi-task
• MS Office - proficient user as role will need to work with Excel spreadsheets and reporting
• Excellent time management skills with ability to use independent judgment and critical thinking effectively. Must be able to explain and generate detailed guidelines and procedures.
• Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal