Job description

WHO ARE YOU?

A highly organized, customer service and people-centric leader who loves art, experiences, and entrepreneurial journeys. As a motivated, self-starter, you embody the spirit to take something and run with it, while maintaining a sense of professionalism. If you love a high-paced environment where your work truly matters, please read on...

WHO ARE WE?

Impact Museums is a top producer of immersive experiences which combine the latest technologies, incredible story-telling, and groundbreaking visuals to create truly inspiring experiences at the intersection of entertainment, culture, and social impact. The Company tours and presents these experiences at live entertainment venues across the country including its owned and operated venues located in 6 of the top 10 markets across the United States. These venues were designed and developed to host a wide range of events ranging from cutting edge projection mapping experiences using state of the art digital animation technology to traditional live entertainment touring productions to special events for some of the largest global brands.

In addition to producing its own content at Impact Studios, Impact Museums partners with top creators to expand their proprietary IP as well. Its first partnership was with the visionary creators of Immersive Van Gogh, a $100M+ global hit, which IM helped launch across the United States during the pandemic. The IM team is made up of award-winning industry leaders who collaborate every day with brilliant creatives, social advocates, and corporate partners to build the future of experiences and to leave a positive impact on our world.

THE ROLE

Impact Museums is seeking an On-Site Technician Contractor in the Dallas area. The On-Site Technician’s primary responsibilities will include maintenance of the audio visual equipment to enhance and maintain the integrity of the show for our guests. The contract will be budgeted to 32 hours per week.

RESPONSIBILITIES

Support:

• Provide technical consultation on technical production for day-to-day operations and special events.
• Provide technical support to ensure System is working as intended. The System consists of power distribution, media servers, network matrix, Medialon, CueServer, iMac show director, audio equipment, lighting equipment, video equipment, time code, and uninterrupted power supply.
• Provide remote technical support to venue staff when not on site.
• Provide guidance and assist remote technicians to troubleshoot and service the System via remote access. This may include setup of PTZ camera, camera control, and audio interface.
• Provide consultation in training venue staff on System controls and troubleshooting per the technical manual.

Maintenance and Repairs:

• Provide weekly maintenance on server room equipment and System, production fixtures and projectors.
• Assist with quality control and conduct projector blending as needed.
• Blending on a quarterly basis; minimum four (4) times per calendar year
• Report to General Manager on necessary repairs and recommend appropriate scheduling on needed repairs in house or with preferred vendors.

Documentation:

• Consult with GM in editing and updating of technical manual on an as needed basis.
• Create recommendations for a projector maintenance rotation schedule ensuring that each projector gets maintained at minimum once a month.
• Recommend general maintenance or repairs as it relates to production equipment according to manufacturer’s standards.

QUALIFICATIONS

• Excellent communication, time management, and organization skills
• Excellent customer service, high energy, and enthusiasm
• A high level of self-awareness, receptivity to change, and integrity
• Ability to work independently and in a team setting
• Availability to work varied shifts, including mornings, evenings, weekends, and holidays
• This is an indpendent contractor opportunity with possibility of extension to permanent hire

WORK ENVIRONMENT

• The role is on-site in Dallas, TX
• Must be able to tolerate loud noise levels & busy environments
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to wear and utilize a radio and earpiece
• Ability to lift 50 pounds

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Impact Museums for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Impact Museums strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. BIPOC and LGBTQ+ individuals are strongly encouraged to apply.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Types: Part-time, Contract

Pay: $28.00 - $38.00 per hour

Schedule:

• Day shift
• Weekend availability

Work Location: In person

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