Job description

EverSource is looking for bright, happy, engaging people who want to make a difference in our client's "habitat", and it doesn't hurt to have lofty goals either. We offer job training and opportunities to grow professionally. Our culture is a promote-from-within environment where upward movement is not only possible, but the expectation. We are expanding and need the best and brightest people! If you are looking to join a team of motivated, self-starters who believe that customer service is the key to success, we want to hear from you.

Office Coordinator (1171123GG)

Job Type: Full-Time, Salary, Exempt

Schedule: 7:30 AM – 4:30 PM, Monday-Friday

Pay: $42,000/YR; Bonus Eligible up to 5%

Dress Code: Professional, conservative business attire

Zip Code: 60018 (Rosemont), Free covered parking; ½ mile from Blue Line Station

Benefits: Medical, Dental, Vision, 401k, Life Insurance/AD, Disability Insurance (STD/LTD), Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance and Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Office Coordinator Job Summary: The Office Coordinator will be responsible for managing a team of one by navigating day to day activities including mailroom, copy, hospitality, facilities monitoring, and reception back-up coverage. The coordinator will also handle the set up/breakdown of scheduled meetings, assist with admin projects, and provide support to the Executive Team along with training, development, and management.

Office Coordinator Responsibilities:

·Maintain a positive attitude in busy environments while providing excellent customer service, and greeting guests with warmth and professionalism- candidates demeanor must be energetic, happy, welcoming and first to speak

· Prove flexible when faced with deadlines and challenges

· Lead by example, delegate, and build strong relationships with associates and clients

· Manage and provide direction to on-site team in all aspects of mailroom and office services

· Receive, sort, scan, and deliver all classes of US mail and accountable packages from various carriers such as FedEx, UPS, Amazon, etc.

· Serve as the main point of contact for all activities related to the mail room

· Assist with print work, inventory management, and other basic office services tasks

· Stock supplies as needed

· Respond to requests in a timely manner and extend outstanding customer service to all internal/external customers and clients

· Collect and maintain records of metrics related to volumes and time and motion studies

· Produce client invoicing and maintain records related to supplemental billing in a timely and accurate manner

· Serve as client’s main point of contact, host regular client meetings, and review metrics data related to essential job functions

· Manage the Outlook meeting calendar for all conference rooms and meeting spaces

· Assist with catering coordination for Executive Team meetings

· Assist Executive Admin Team with projects and expense reporting

· Participate and require staff to cross-train in all areas of service with a willingness to embrace and perform continuous training and professional educational programs

· Other duties as requested by clients

Office Coordinator Qualifications and Skills:

· High school diploma or equivalent (GED)

· Proven customer service-related experience

· Experience with Concur

· Proficient computer skills including MS Office 365

· Excellent communication skills

· Ability to effectively work both individually and in a team environment

· Ability to solo lift to 40 pounds

About EverSource:

EverSource is an innovative business process outsourcing company that ensures dedication to its clients and a positive company culture. From mailing processes to copy center management, EverSource associates perform essential tasks efficiently, thoroughly, and in a personalized manner. As a company, we are committed to providing our clients with top-notch services and our associates with frequent growth opportunities. At EverSource you will be a valued team member whose innovative thinking will be not only accepted but encouraged and implemented. Read more about us at our website: www.eversourcefm.com. EverSource is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 2 years (Preferred)
• Concur: 1 year (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: One location

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