Job description

One of America’s Largest Independent Regional Document Imaging Technology and Document Solutions Providers is accepting applications for Entry level Network Support Service Technician at its Tyler/Longview location! Join this Award Winning, Technology & Office Equipment, Employee Owned and Debt Free Company with locations throughout Texas and a 43-year History of Success.

Job Summary

Summary of Network Support Service Technician Position:

· Delivers Equipment to Onsite Location

· Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing functions.

· The Service Technician is responsible for installation, troubleshooting, on-site/remote repair and maintenance of our Sharp, Canon, Kyocera Printers and MFPs.

· Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.

Qualifications and Skills

Requirements of the Network Support Service Technician

· A+ and/or Net + Certification or network connectivity experience, a plus.

· Sharp, Canon or Kyocera experience is preferred. Comparable education and experience in related fields will be considered.

· Knowledge of electronics and strong mechanical aptitude; degree in Electronics or equivalent military experience, a plus

· Must be able to work independently with minimal supervision in a fast-paced environment

· Must be able to lift 50lbs

· Valid Texas Driver’s license, Clean driving record minimum level of auto insurance coverage per company policy

Benefits

Texas Document Solutions Company Information

· Excellent Management, Service & Administrative Support

· Company Financed Employee Stock Ownership Program

· Excellent United Healthcare & Dental Benefit Program

· Authorized Sharp, Canon & Kyocera Office Technology

Texas Document Solutions

4619 Troup Hwy

Tyler, TX 75703

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location: One location

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