Job description

Job Description

Department: Rides
Title: Monorail Tour Guide
Job Type: Temporary/Seasonal
Status: Non-Exempt
Grade Level: Hourly
Pay Range: $16.00 per hour
Reports To: Supervisor
Schedule: Must be able to work weekends and holidays; weekday hours also available
Hours: 9:00am – 5:00pm, dependent on weather and guest attendance; schedule subject to change through the spring and summer

Position Summary
Tour Guides ensure that our guests enjoy a fun-filled and educational experience on the Wild Asia Monorail.

Responsibilities

Responsibilities include but are not limited to:
Providing educational and enthusiastic narrations to large groups on the Bronx Zoo Monorail
Providing excellent service to guests, including maintaining general knowledge of park attractions and amenities, answering questions and finding ways to create a great guest experience, in accordance with WCS standards of guest service
Helping guests enter and exit Monorail with special attention to children, elderly, and disabled patrons
Maintaining order among guests waiting to enter ride and safely admitting the appropriate number of guests in a timely manner
Monitoring area and communicating with guests to ensure their safety
Maintaining cleanliness and organization of assigned work areas as instructed
Completing other related assignments and helping others on the team as required

PERKS of Working with Us:
Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
Complimentary Parking
Complimentary Guest Park Tickets (After 45 days)
Company provided uniforms
Access to online learning and tuition discounts with Monroe College
Earned Paid Sick Time
Employee Assistance Program
Free Banking

Qualification Requirements

Qualifications:
Minimum age of 18 years or older
Valid driver’s license required
Strong presence, ability to connect with large groups
Clear enunciation
Ability to memorize narration
Ability to work effectively in a fast paced environment
Ability to work outdoors in a variety of weather conditions
Ability to frequently move objects weighing up to 50 pounds
Dependability and reliability

Preferred Qualifications:
Background in theater, education, biology or zoology
Prior customer service experience
Full vaccination for COVID-19 is a condition of employment for all open WCS positions in the United States. If you believe you are entitled to an accommodation, please contact Human Resources at HR@wcs.org.

Location
Bronx Zoo
EOE/M/F/D/V

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.