Mobile Temporary Shelter Client Support Associate (2:00 PM to 10:30 PM)
Job description
Job Title: Client Support Associates (CSA)
Outdoor Program: Mobile Temporary Shelter Program, FSC - Placer Co. Partnership
Reports To: Site Supervisor(s) or Program Director
FLSA Status: Non-Exempt
Revision Date: January 2023
Pay: $18 - $20, depending on experience
Full-time shifts available
Summary:
Mobile Temporary Shelter is a sanctioned place for anyone who is experiencing homeless on the streets of Auburn whether it is camping or sleeping in their vehicles. Working as part of a team, CSAs will monitor and direct the clients in all areas of the campus. CSAs are responsible for keeping safety watch, day and night, and performing conflict resolution should issues arise. CSAs are to build a rapport and trust with clients in hopes to get them the resources and services they need in hope to end their cycle of homelessness!
The FSC Mobile Temporary Shelter is for adults 18 and over and the CSA staff will work mainly as lot attendants at various locations.
Essential Duties and Responsibilities: Specific duties may vary based on location and shift. Other duties may be assigned.
- Monitor and facilitate all clients who come in and out of the facility, including security checks to make sure weapons and drugs and/or paraphernalia are not on-site.
- Monitoring and facilitating new clients to program rules and regulations.
- Keep safety watch day and night and lead conflict resolution should issue requiring intervention arise.
- Assist guests when needed.
- Escalate to Management’s attention any observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens.
- Help clients access stored possessions (if any) and process their exit from the facility as required.
- Distribute and serve lunch and dinner to clients on-site.
- Receive, process, distribute and store donation items received from the public.
- Assembles and disassembles tents, and facilitates the movement of client belongings from one location to another.
- Performs facility cleaning and maintenance, which includes sanitizing and cleaning the dining area, showers, and campsite cleanup.
- Regular, predictable attendance is required.
- Writes clear and legible daily activity logs and incident reports.
- Ability to get along and work effectively with others.
- Ability to walk in uneven terrain.
- Ability to work outdoors in varying weather conditions.
Supervisory Responsibilities: This job has no supervisory duties.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekend availability
Application Question(s):
- Are you willing to work on the weekends?
- Did someone refer you to this job application? If so, please state their name.
- Do you have any friends and/or relatives at work at First Step Communities? If so, please state their full name.
- Why are you interested in working with the homeless population?
- Please give a paragraph or two about why you are fit for the Client Support Associate.
License/Certification:
- Driver's License or Government ID (Required)
Work Location: In person
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