Job description

Hybrid: 2 days Onsite; 3 days Remote

NikSoft Systems Corporation is a recognized Information Technology solutions provider. Founded in 1998 and based in Reston, Virginia, NikSoft is a CMMI Level 3 Certified company with an established reputation for excellence and on-time delivery with a consistently high customer satisfaction rating from its Federal Government and private consulting contracts.

NikSoft is currently conducting a search for a Microsoft Exchange Server Administrator to add to its team in support of the United States Postal Service's Information Technology support program. The successful candidate will experience an unparalleled large-scale enterprise environment with over 800 Information Technology systems, 10s of 1000s of servers and desktop devices, processing billions of dollars in annual revenue and supporting a diverse user base spread across the entire US. Join the NikSoft team to scale your career to the next level.

Responsibilities:

The successful candidate will support the enterprise exchange mail server environment in all aspects including design, implementation, administration, and troubleshooting. Key responsibilities include:

• The Exchange Administrator will work with the client teams that are responsible for project related Exchange activities and be a technical lead for Microsoft Exchange projects.
• Duties include creating PowerShell scripts for, custom software implementations and configurations, and advanced troubleshooting.
• Responding to change requests and tickets related to the exchange environment.
• Effectively collaborate with colleagues and counterparts internally and externally.
• Provides technical assistance and advice on complex activities.
• Formulates / defines specifications, develops / modifies / maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems.

Required Qualifications:

• BA or BS in Computer Science, Information Technology or related field
• Strong communication skills in dealing with various stakeholders (technical and functional).
• 5+ years of experience with email engineering and administration of Microsoft Exchange 2016, 2013, and Microsoft Outlook 2016, 2013
• 5+ years of experience with Microsoft Active Directory
• Hands on experience operating in a large Microsoft Exchange 2013 environment and its interaction with Active Directory
• Experience managing and monitoring Office 365 services and hybrid infrastructure
• Advanced skills managing Exchange/Office 365 using PowerShell
• Lync and Skype for Business Administration
• Lync / Skype for Business Engineering and Design
• Knowledge of Office 365 Teams/Groups/Power BI/OneDrive
• Knowledge of Office 365 Governance and Best Practices
• Knowledge and Experience with SharePoint and SharePoint On-Line
• Knowledge and Experience with Web Conferencing Platforms, especially WebEx, Zoom and Microsoft Teams
• Knowledge and experience with ServiceNow for incident management, Change Tracking and Knowledgebase sharing.
• Ability to produce written statuses, communication, and documentation
• Ability and experience troubleshooting Microsoft Applications and Servers
• Experience with Internet Information Server
• Understanding of Windows Server 2012 R2
• Understanding of Windows 10 / 11
• Understanding of operating system hardening
• Experience with email security appliances (e.g. Proofpoint).

Desired Qualifications:

• Office 365 experience and certs (MCSA: Office 365 certification) is a plus.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Raleigh, NC 27613: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Raleigh, NC 27613

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