Metro by T-Mobile retail store manager Orlando
Job description
Sales- Retail Store Manager , great opportunity to exceed in sales in our locations.
Hello Unlimited belongs to a very exclusive Elite of 16 dealers Nationwide with 15+ years’ experience with Metro by T-mobile. Named the #1 ranked dealer nationwide in 2021, recognized for outstanding dedication leading the market in excellence; in areas such as customer service, sales, productivity, and overall goal achievements.
We are now looking for motivated people willing to start a career in a company that values the disposition, commitment, and results of each team member. A real opportunity for sales representatives looking for stability and good incomes.
Do you have a positive attitude?
Do you have availability to work weekends?
Do you have accessible transportation? If YES, then this is your chance.
Bilingual is a plus
Salary: Average $60k annually based on last year’s performance.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
● Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
● Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
● Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
● Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
● Finally, you’ll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
● How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast 5G/LTE network!
● Why Metro by T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
● How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on Metro by T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with Metro by T-Mobile employees across channels, including business and customer service to:
● Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
● Successfully identify and hand off small business leads.
● Develop strong peer relationships where we are all accountable for the company’s success.
● Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
● Leadership!
● Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
● Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
● Being effective with operational, financial and performance management.
● Amazing communication skills, to your team and customers.
● Prior wireless sales experience.
What’s in it for you?
● Competitive salary pay
● Bonus earning
● Exciting opportunities for career advancement
● A culture of care & excellence
● Health Benefits for Full Time Employees
What “must haves” do you need?
● Be at least 18 years of age
● 2 years wireless sales experience
● High school degree or GED
● Ability to stand for long periods of time
● Ability to lift objects weighing up to 25lbs
● Reliable transportation
● Full Time availability
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
- Health insurance
Experience level:
- 1 year
- 2 years
Shift:
- 10 hour shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Pinellas Park, FL 33781: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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