Mental Health Associates

POSITION SUMMARY:

The Mental Health Associate (MHA) is responsible for performing duties necessary to maintain a safe and therapeutic milieu. Under the direct supervision of a registered nurse, the MHA will assist the nurse with care of patient's whose needs do not require complex nursing skill.

KEY RESPONSIBILITIES:

• Assists the treatment team to establish, monitor and maintain a therapeutic recovery environment by functioning in the various rotating role assignments: Community MHA, Patient Flow MHA or Security MHA.
• Provides for basic hygiene care for selected patients who do not require complex nursing care as directed by nursing.
• Performs clothing and patient belongings search on admission according to policies and procedures and completes all the documentation requirements associated with securing patients' belongings.
• Responds to crisis or emergency situations. Defuses situations and summons assistance as necessary.
• Reports all patient safety concerns, including behavior, to the Charge Nurse.
• Demonstrates courtesy, tact, and professional behavior in relationships with patients, families and other staff members.
• Documents hourly patient checks.
• Reviews patient status with nursing and counseling when appropriate.
• Communicates clearly any change in patient condition promptly to the registered nurse.
• Provides authorized transport services as needed.
• Maintains confidentiality of patient information.
• Participates in quality improvement activities.

Performs other duties as assigned.

CUSTOMER SERVICE SKILLS:

• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answers questions appropriately.
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer’s satisfaction.

REQUIRED KNOWLEDGE & SKILLS:

Must be able to therapeutically interact with patients with behavioral health issues and/or in the process of addiction recovery.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

Education: High School Diploma required. Bachelor's degree preferred.

Experience: Experience in addictions treatment preferred.

Certification/Licensure: BLS

Software/Hardware: Basic computer skills preferred.

How to attend

Candidates can arrive at the main entrance of the hospital.

There is a large parking lot to the left. There is a main lobby right when you walk in and we will have a check-in table set up as well as runners to assist the candidates on where to go.

What to prepare

• Resume

Preferred dress code

Business (business suit, tie)

About Morton Hospital

Morton Hospital in Taunton is a 144-bed acute care community hospital serving patients and families in southeastern Massachusetts. In addition to a compassionate and skilled team of physicians & nurses who treat patients like family, we provide comprehensive health care services including emergency care, wound care, state-of-the-art imaging services, and a variety of surgical services including vascular surgery, breast surgery, general surgery, orthopedic surgery and podiatric surgery. Please click here to view a full list of our specialties.

We continue to invest in patient care services and programs. In addition to facility renovations and investments in innovative technology and patient care equipment, Morton Hospital recently opened a new, state-of-the-art $25 million Emergency Department.

Morton Hospital maintains partnerships with Mass General Hospital and Brigham and Women’s Hospital, Level 1 trauma centers and leading academic medical centers for emergency care. In addition, oncology patients have access to Dana Farber cancer services through the hospital’s affiliation with the Dana Farber Cancer Institute at St. Elizabeth’s Medical Center. We also offer urgent care services through our partnership with Health Express – located in Raynham, MA.

What is a hiring event?

Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!