Job description
Medicare Part D & C Enrollment Specialist
NTT DATA - FULLY REMOTE
Full time, temporary (7+ months)
Start date: July 25, 2022
Pay rate: $19-20.00/hour
Hours: M-F 8:00 am - 4:30 pm (flexible)
NTT DATA Services currently seeks a Medicare Part D & C Enrollment Specialist to join our team. If you feel you are qualified by the description below, please apply for a chance to interview and discuss your skills & qualifications.
Job Description:
Our contingent workforce plays a critical role in working with our new and existing Medicare member clients to determine eligibility and perform various enrollment activities. Interfacing with both individual plan members and employer groups, the position will work in accordance with the Center for Medicare/Medicaid Services (CMS) guidelines to ensure regulatory compliance takes place. This position requires a strong focus around accurate and timely customer support to ensure member enrollment and retention. This position will partner cross-functionally with various operational business units while supporting departmental objectives within company and regulatory guidelines. Key Responsibilities are as follows:
Responsibilities:
- Processing enrollment of Medicare members including first-time enrollment and member modifications
- Manage work activities in your work queue (i.e. enrollment missing information, enrollment with effective date change)
- Interface with other system applications for research and, where applicable, updating them with actions/outcomes of enrollment activity
- May also support on one or more of the following enrollment support functions
o Update Excel spreadsheets to track workflow of various special assigned projectso Outbound Enrollment Verification member callso Answer incoming agent/broker calls regarding special needs (low income) enrollment planso Post Enrollment functions such as determining member paid penalties * Meet monthly established quality and productivity goals on a consistent basis
- Follow work instructions regarding enrollment tasks
Experience:
- Understanding of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D and C
- Enrollment processes or previous work experience in regulatory environment
- Understanding of basic healthcare terminology and definitions, such as HIPAA
- Basic to intermediate skills in MS Excel, MS Word and Outlook are a plus; ability to create and update Excel spreadsheets
- Microsoft Office applications
MUST HAVE HIGH-SPEED INTERNET IN HOME AND ABILITY TO CONNECT WITH AN ETHERNET CABLE.
Education:
Verifiable High School diploma or GED required;
Job Types: Full-time, Temporary
Pay: $19.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medicare Part D: 1 year (Preferred)
- Medicare Part C: 1 year (Preferred)
- Member enrollment: 1 year (Preferred)
- Remote work: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Work Location: Remote
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