Job description

Are you an experienced and passionate front desk superstar looking to make a positive impact on people's lives and join a dynamic team? Hawaii Elite Chiropractic is seeking a highly qualified and enthusiastic candidate to join our close-knit, family-oriented business in Aiea and Honolulu.

Our mission is to help the people of Hawaii achieve optimal health and full movement through chiropractic care. As part of our team, you'll have the opportunity to make a real difference in the lives of our patients and support our vision of providing top-level service.

We're looking for someone who values integrity, accountability, and a willingness to lead and learn. As the face of our business, you'll need a can-do attitude, exceptional communication skills, and the ability to multitask effectively while adapting quickly to new computer systems.

The successful candidate will be responsible for various front desk duties in a fast-paced, high-energy environment, including answering phones, scheduling appointments, collecting payments, and managing patient flow. You'll learn and use state-of-the-art office software for scheduling and communication, work with our biller for insurance claims, and assist with marketing and customer satisfaction.

Job Title: Front Desk Admin

Location: Aiea

Responsibilities:

• Answer phones, schedule appointments, and send appointment reminders
• Collect payments and manage late fees and no-show policy
• Enter patient information into the system and fill out new patient forms
• Verify insurance and VA benefits for patients
• Learn and use state-of-the-art office software for scheduling and communication
• Manage patient flow and prepare treatment rooms for doctors
• Open and close the office, print end-of-day reports, and respond to emails
• Work with the biller for insurance claims and assist the office manager
• Support marketing efforts and enhance customer satisfaction
• Organize office materials and order parking stickers
• Monitor account balances and send out statements
• Check mail and scan documents for insurance
• Attend team meetings

Qualifications:

• Passionate about providing excellent patient care and service
• Strong communication skills and ability to multitask in a fast-paced environment
• Experience working in a healthcare setting and using medical terminology
• Can-do attitude and willingness to learn and lead
• Values integrity, accountability, and teamwork
• Highly motivated and customer-focused
• Excited about serving the public and growing within the position

Benefits:

• Highly competitive starting pay of $15.00-$20.00/hour
• Potential for full-time employment
• Health insurance, dental insurance, and employee discounts after a 90-day trial period
• Professional development opportunities and team-building events
• Opportunity to make a real difference in the lives of patients and support the company's vision of providing top-level service

Application Process:

Submit your resume, cover letter, and introduction on the company's website at www.hawaiielitechiropractic.com

The interview process includes a 30-minute virtual interview and an in-person job showing.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Acute care
• Clinic
• Inpatient
• Medical office
• Private practice

Medical specialties:

• Public Health

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• When can you start working?

Experience:

• Customer Service: 1 year (Preferred)
• Microsoft Office: 1 year (Required)

Work Location: In person

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