Job description
Medical Billing Specialist
-Full Time
The primary responsibility is to provide insurance payer follow-up and ensure that claims are paid according to contracts. A Medical Billing Specialist is responsible for answering phone calls, replying to incoming correspondence and complies with all applicable laws regarding billing standards.
Daily Responsibilities
- Answer payer and patient questions related to billing, refund requests, appeals, etc.
- Follow up on Underpaid/Overpaid claims and resolve pre-submission claim errors
- Write appeals using established guidelines to resolve claim denials
- Research account denials to ensure appropriate reimbursement
- Identify trends causing slow payment and work with manager to reduce aging AR
- Meet quality and production standards set by Serenity
- Additional duties as assigned
Qualifications
- Strong interpersonal skills
- Comfortable being on the phone for extended periods of time
- Experience with Microsoft Suite of office products
- Ability to handle multiple tasks concurrently
- Excellent Oral and Written communication
- Desire to learn and understand new concepts
Benefits
- Competitive pay (DOE)
- Medical, Dental, Vision, insurance- Serenity covers 90% of your insurance premium for you adn your co-dependents
- Life Insurance
- Flexible spending account
- Paid time off
- 401k
- Office lunches and treats
Who We Are
Serenity is committed to creating the finest customer experience. Using innovative technology we enable patients to take back their lives. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple sites in Arizona, Colorado, Utah and Nevada.We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
- This position is contingent on a background check.
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