Job description

Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory has an exciting job opportunity for a Medical Billing Representative!
This is a remote position with required hours of Monday - Friday 8:30am - 5:00pm
About Reliable Respiratory
At Reliable Respiratory, we provide the highest quality Durable Medical Equipment, along with professional, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best airway management care possible for sleep apnea and asthma.
The Medical Billing Representative ensures the timely and accurate posting of accounts receivables.
Duties and Responsibilities

• Review and research patient accounts to assure accurate billing and payment posting
• Upholds company and insurance guidelines of patient billing
• Work with billing department to reconcile any customer billing errors, and re-submission of claims
• Initiate contact with patient’s via telephone, and email, to attempt collection of outstanding balances, assuring professional and positive experience toward resolution
• Effectively communicating with consumers to obtain full payment of debt or establish acceptable payment arrangements
• Helps post cash batches and checks to individual invoices
• Contact all customers past due per management guidelines, to collect all invoices due
• Work with billing department to reconcile any customer billing errors, and re-submission of claims
• Participates in getting compliance documentation necessary for billing
• Participates in accounts receivable projects
• Prints and mails claims as needed
• Answers telephones, processes orders, and participates in general customer service

Basic Qualifications

• 18 years of age or older
• Must be eligible to work in the United States and not require work authorization from us now or in the future
• High School diploma or equivalent required; college preferred
• At least 2 year of experience in Medical billing or relevant experience

Required Skills

• Effective and professional verbal and written communication abilities
• Great customer service skills
• Professional computer experience (especially Microsoft Office Suite)
• Ability to work independently to investigate and make decisions
• Strong attention to detail
• Ability to prioritize and complete work amidst interruptions in a busy work area
• Available during normal hours of operation
• Ability to comply with guidelines both internal and industry-imposed
• Bilingual in English and Spanish preferred

Competencies

• Computer Skills
• Customer Service
• Ethics
• Organization Skills
• Productivity
• Results Driven

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties.

• The job requires assuming a stationary position for long periods of time.
• This role routinely uses standard office equipment such as computers, phones, and printers/scanners.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

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This job operates in a professional office environment.

• The noise level in the work environment is usually moderate to loud.

Direct Reports – None
*As of December 1, 2021, all employees, including remote employees, as well as employees who enter Company office locations, attend Company events, travel for Company business, or conduct in-person meetings on behalf of the Company must be fully vaccinated, unless an exemption applies*
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Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.*

Job Type: Full-time

Pay: $22.00 per hour

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